Gift Card Terms

What a gift card is

Aurelle NY is mobile permanent jewelry. The jeweller travels to you – a chain is chosen at the fitting, sized on the wrist, and closed with a weld rather than a clasp.

A gift card is spent towards any of it: the appointment itself and whatever is chosen on the night. Cards run from $50.00 to $1,000.00.

It is not a booking and does not hold a date. Whoever receives it chooses their own time.

Buying and delivery

Gift cards are digital only. A card is sent by email the moment you buy, to the person you name or to you to pass on, and can be printed at home.

Payments are processed securely by Stripe.

How long it lasts

9 years from the day it was bought. The expiry is on the card and in the email.

Using your card

1. Book an appointment at www.aurelleny.com, in the usual way. Nothing about the card changes how you book.
2. Bring the code with you. It is in the email, and on the printed sheet if one was printed. A photograph of it on a phone is fine.
3. Mention it before paying. It comes off the total on the night.
4. Keep the code if anything is left on it.

Balance and the bill

The card is treated as payment, so it covers the whole total including tax rather than reducing what is taxable. If it covers everything, there is nothing left to pay. If it does not, the difference is settled on the night as normal.

A card is not used up in one visit. Spend part of it and the rest stays, to be used at another appointment – by you or by whoever you pass the code to.

You can check a balance at any time on the Gift Cards page.

Keep the code safe

A gift card works like cash: there is no name attached at the counter. Forward the email, print it, or write the code in a card – all of those work. For the same reason, keep it somewhere safe. Anybody who has the code can spend it.

If something goes wrong

• The email never arrived. Check spam first, then get in touch – we can see the card and send it again.
• You have lost the code. Get in touch. If it was bought from us we can find it.
• It was sent to the wrong address. Tell us quickly and we can put a hold on it while it is sorted out.

Refunds

Gift cards are not refundable for cash. They keep their value until they are spent or until they expire.

Questions

Write to bookings@aurelleny.com and a person will answer.